Shipping Policy

Free Shipping on orders US$99

📦 Shipping Coverage & Service Areas

We ship to all U.S. states and territories, including PO Boxes and APO/FPO addresses. This includes:

Puerto Rico, Hawaii, Alaska, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, U.S. Minor Outlying Islands

• A flat shipping fee of US$7.99 applies to these destinations regardless of order value.
• Free shipping over US$99 is not available for these regions.
• Estimated delivery time: 10–15 business days.

🚚 Shipping Methods

Due to the nature of some products being pre-order items, we currently only offer Standard Shipping for all destinations.

Express and Next-Day Shipping options are not available at this time.

If you prefer faster delivery (within 7–12 business days), please choose only items labeled “In Stock”, which you can find in the product description.

🕑 Processing & Handling Times

For In-Stock Products:

• Orders are processed within 3–5 business days after receiving payment.
• Each item undergoes strict Quality Control before shipment.
• Processing time may vary during holidays or sales events.

For Pre-Order Products:

• Orders containing pre-order items require 5–15 business days to prepare before shipping.
• Orders with one pre-order item will ship based on the estimated delivery date shown.
• Orders with multiple pre-order items will ship based on the latest expected release date.

🌍 Customs Duties & Taxes

• United States: No customs charges apply.
• Europe & Other Destinations: Customs policies vary by country. Contact our support for details.
• Sales Tax: No sales tax is charged on orders shipped internationally.

📦 Order & Shipping Status

• Once your order has shipped, you’ll receive a confirmation email with a tracking number.
• If any items are canceled, you’ll receive a separate email notification.
• You can check your order status by logging into My Account > Orders.
• Orders containing multiple items may be shipped separately depending on stock.